FAQs
Welcome to the Reynor Watches FAQ
At Reynor Watches, we value your curiosity and want your experience to be effortless from start to finish. Below, you’ll find clear answers to our most frequently asked questions.
If you can’t find what you’re looking for, don’t hesitate to reach out — our team is always happy to assist.
How long will it take to receive my order?
Each Reynor watch is carefully handcrafted and inspected before shipping.
Please allow 3–5 business days for order processing and preparation.
Once shipped, delivery usually takes 5–15 business days, depending on your location and local courier service.
Do you offer free shipping?
Yes! We proudly offer free worldwide shipping on all orders.
It’s our way of showing appreciation for your trust in Reynor Watches and our commitment to timeless craftsmanship.
Can I track my order?
Absolutely. As soon as your order ships, you’ll receive an email with a tracking link, allowing you to follow your watch’s journey from our workshop to your wrist.
👉 Click here to track your order
What is your return policy?
We want you to love your new watch.
If you’re not completely satisfied, you can request a return within 14 days of delivery.
To qualify, your watch must be unworn, unused, and in its original packaging.
For full return instructions, please visit our Return Policy page or contact us at support@reynorwatches.com.
Do you ship internationally?
Yes, we ship worldwide!
Our watches are loved by customers across the globe. Delivery times and customs policies may vary depending on your country, but we always work with reliable carriers to ensure safe delivery.
How should I care for my Reynor Watch?
To keep your watch in perfect condition:
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Avoid prolonged exposure to water and extreme temperatures.
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Gently wipe the case and strap with a soft, dry cloth.
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If your watch has a leather strap, apply leather conditioner every few months.
If you’d like personalized care advice, our support team is happy to guide you.
Can I customize a watch?
At this time, we don’t offer custom designs — but we love hearing your ideas!
If you’re looking for a particular style or color combination, email us at service@reynorwatches.com, and we’ll let you know what’s possible.
What payment methods do you accept?
We accept all major payment options, including:
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Visa, MasterCard, American Express, and Discover
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Apple Pay, Google Pay, and Shop Pay for secure, quick checkout
Can I cancel or change my order?
If you need to make changes or cancel your order, please contact us right away at service@reynorwatches.com
We’ll do our best to accommodate your request before the order is processed or shipped.
Once the shipment is confirmed, modifications may no longer be possible.
How can I contact Reynor Watches?
We’re always available to help with questions about your order, product details, or shipping.
Reach us anytime at service@reynorwatches.com — our team will respond promptly.
Still Have Questions?
Didn’t find what you were looking for?
Simply send us a message — we’re dedicated to making your experience with Reynor Watches smooth, personal, and enjoyable.
